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Accessibility

We want our sites and exhibitions to be as accessible as possible to all our visitors and for everyone to feel included in the events and activities we provide. Our staff have regular accessibility training, we are Dementia Friends, and our Irvine site is also a designated Keep Safe place in the community.

We know that everyone has different accessibility requirements and want to support your visit in any way we can. Please get in touch if you have any queries or concerns or wish to share some feedback after your visit that can help us improve. accessibility@scotmaritime.org.uk

Irvine site – 01294 277 177
Dumbarton site – 01389 763444

Irvine site

Getting here

By Car

Entry to the site by car can be accessed from the Main Gate which is on Harbour Road. We have a large car park at the front of the building with 2 Disabled spaces directly across from the main entrance.

By Bike

We have bike racks outside that you can secure your bikes to as you visit the museum.
Public transport

Public transport

The Museum is located by the Irvine train station which is a 5 minute walk to the Museum by foot. You can access the pedestrian gate on Linthouse Vennel.

Aerial view of the Scottish Maritime Museum
View of the Scottish Maritime Museum Entrance

Who can I ask for help?

Our staff will be wearing navy polo shirts with a white embroidered Scottish Maritime Museum logo and black trousers with a lanyard showing their SMM ID badge. You will find a staff member at the front desk at the entrance and walking around the Museum.

Toilets

We have an accessible toilet on site with handrails and a pull cord alarm. This toilet is near the main entrance and is signposted.

The toilets have a child sized toilet seat insert and potty available as well as a nappy changing table in the accessible toilet.

The nearest changing places toilet is in The Portal Leisure Centre in Irvine.

Getting around the Museum

There is a small ramp to access the main entrance of the museum via the carpark. You will go through a set of double automatic glass doors and then another push/pull door to get inside the museum. If travelling alone there is always a staff member at the front desk that can assist you with opening the door.

A wheelchair is available to loan at no charge while visiting the museum. Please ask about availability when you arrive or call us to book.

The Museum is all one level and open plan apart from our exhibition gallery which has a ramp leading up to it.

We have audio guides on some of the exhibits around the museum which can be accessed by scanning a QR code with a mobile device.

Our outdoor exhibition “Spartan Inside out” has a ramp leading up to it.

Guided Tours

Guided tours are available and can be pre-booked before your visit. Our guided tours take place outside of the main museum building.

Our fitting shed is across the yard from the main site and is all one level with a small ramp to access the building.

Aerial view of the Scottish Maritime Museum and Fitting Shed

In the fitting shed we have a working engine that can be loud when starting up, please let a member of staff know if you have any sensitivities to noise, we can provide ear defenders.

Getting to the 1920s Shipyard Workers flat requires leaving the main concourse and taking a 4-minute walk to Montgomery Street.

Aerial view of the Scottish Maritime Museum and directions to Shipyards workers flats

To access our 1920’s Shipyard workers flat there are two steps leading up to the front door. There is access through the backdoor without any steps, please let staff know on arrival if you would prefer using this entrance.

Shipyard workers flat entrance door
Shipyard workers flat rear entrance door

Once in the flat there is enough space for one wheelchair. Unfortunately there is no room for mobility scooters but a wheelchair is available from the front desk to loan if required.

Boatshop/Puffer’s Cafe

Aerial view of Scottish Maritime Museum with directions to Puffers Cafe

The Boatshop and Puffer’s Café is a 4-minute walk from the museum and is reached by walking around the building and down Linthouse vennel and across the road to Harbour Street.

There is a ramp leading up to the entrance of the shop. The door is heavy, but staff are on hand to open the door for you if needed.

Puffers Cafe entrance
Puffers Cafe door entrance ramp

Quieter Times

On the first Monday of every month from 10.00am until 11.30am you can enjoy a calmer opening of the Linthouse building. No need to book in advance to attend these openings, just turn up, we would be pleased to welcome you. Visitor Services staff will be on hand to support your visit and all sound and interactives will be turned off. This session is suitable for visitors with sensory needs and those that prefer a more relaxed visit. A quiet space will be available in our education room.

At 11.30 am the sound and interactives will be switched back on, but you are welcome to continue with your visit.

2024 Quiet openings

  • Monday 8th January
  • Monday 5th February
  • Monday 4th March
  • Monday 1st April
  • Monday 6th May
  • Monday 3rd June

The noisiest times in the Museum are Tuesdays and Thursday mornings. If you have any sensitivities to noise, we can provide both adult and child size ear defenders.

Accessible Events

Please see our events page.

Visual Story

We have created visual stories to give you an idea of what to expect when you visit us. The purpose of these guides is to help you move around the Museum, guided tours, café information and gift shops.

Irvine Visual Story

Hearing Impaired and D/deaf visitors

There is a portable induction loop system at the Museum Visitor Services desk.

All our AV/films throughout the Museum have captioning. A transcript is also available and will be placed next to the exhibit.

Assistance Dogs

Registered medical assistance dogs and Guide Dogs are welcome in the Museum.

Assistance dog UK: https://www.assistancedogs.org.uk/

They must always be under the owner’s care and control. The dogs should be wearing a visible identifier (harness, bib or badge) to show that they are an assistance dog. In the summer water bowls are available at the front entrance of our buildings and the entrance to Puffers Café.

Feedback and further information

Visitor Services – Irvine 01294 277177

We value your feedback pre or post visit, please contact us at accessibility@scotmaritime.org.uk

Dumbarton site

Getting here

By Car

Entry to the building can be accessed by the carpark at the front of the main entrance.

By Bike

We have push bike racks outside that you can secure your bikes to as you visit the museum.

Public transport

The Museum is 10 minutes walk from Dumbarton Central or Dumbarton East Stations.

Getting into around the Museum

The entrance to the Museum is accessed by 11 concrete steps with a handrail provided. There are no access ramps or lifts inside, or outside, the building.

There are exhibition rooms on the first floor and a set of stairs leading to the temporary exhibitions on the 2nd Floor.

Who can I ask for help?

Our staff will be wearing navy polo shirts with a white embroidered Scottish Maritime Museum logo and black trousers with a lanyard showing their SMM ID badge. You will find a staff member at the front desk at the entrance and walking around the Museum.

Toilets

The toilets are situated upstairs and have a child sized toilet seat insert as well as a nappy changing station. The nearest accessible toilet is within Morrisons supermarket next to the Museum. The nearest changing places toilet is in Dumbarton Centre.

Quieter Times

The Denny Tank Museum is a mainly quiet environment unless there is a large group or school visit. We also have occasional boatbuilding taking place downstairs in the main Museum. If you would like to ensure none of these events are happening on the day you would like to visit, please call 01389 763444 in advance.

Visual Story

We have created visual stories to give you an idea of what to expect when you visit us. The purpose of these guides is to help you move around the Museum, guided tours, café information and gift shops.

Dumbarton Visual Story

Hearing Impaired and  D/deaf visitors

There is a portable induction loop system at the Visitor Services desk.

All our AV/films throughout the Museum have captioning. A transcript is also available and will be placed next to the exhibit.

Assistance Dogs

Registered medical assistance dogs and Guide Dogs are welcome to the museum.

Assistance dog UK: https://www.assistancedogs.org.uk/

They must always be under the owners care and control. The dogs should be wearing a visible identifier (harness, bib or badge) to show that they are an assistance dog.

Feedback and further information

Visitor Services Dumbarton  –  01389 763444

We value your feedback pre or post visit, please contact us at accessibility@scotmaritime.org.uk

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